Frequently Asked Questions | Our Policies
We are committed to providing a pleasant shopping experience. Here are our policies and answers to frequently asked questions:
Our Photo Tiles and Tables
We produce our photo tiles and tables in our studio. Here are our policies:
In-stock items are usually shipped within two business days. However, our tiles, frames, and tables are often made on-demand. In these instances, we strive to ship orders within two weeks based on the demand and availability of materials. Custom orders may take longer. Please contact us to discuss your needs.
Our photo tiles and wood décor pieces are shipped via USPS Ground. We will send you tracking information via email once your order ships.
Tables are shipped fully assembled.
We gladly accept returns, exchanges, and cancellations of photo tile and table orders, provided the following conditions are met:
- Contact us within 7 days of delivery
- Ship items back to us within 14 days of delivery
- Request a cancellation before item has shipped
Custom or personalized orders usually cannot be returned unless they arrive damaged or defective. However, in some instances, we may consider accepting a return for a partial refund. Contact us to discuss your concerns.
You are responsible for return shipping costs. If the item is not returned in its original condition, you are responsible for any loss in value.
If your photo tile or table order is damaged when received, please keep all packaging, and contact us for further instructions.
Photo Tile Specs
We offer Unisub® hardboard photo tiles with a glossy finish in the following size:
- 2 x 2 x .25 inches (magnet size)
We offer Bison® ceramic photo tiles with a matte finish in the following sizes:
- 4.25 x 4.25 x .25 inches (coaster size)
- 6 x 6 x.25 inches (trivet and table inlay size)
We offer ChromaLuxe® aluminum panels with a matte finish in the following sizes:
- 11.7 x 11.7 x .045 inches
How Our Photo Tiles are Made
We produce our photo tiles with a dye sublimation imprinting process. The term sublimation refers to the transition of a substance from a solid state directly to a gas when subjected to heat and pressure.
We use quality hardboard, ceramic tiles, and aluminum panels treated with a durable polymer coating. Images are printed with special sublimation transfer inks onto transfer paper and then infused into the tile using a heat press.
The process creates a vivid, permanent, waterproof image.
Contact us with additional questions.
How Our Photo Tiles Can Be Used
You can use our hardboard photo tiles as magnets and mini framed gifts. Our ceramic photo tiles can be used as coasters, trivets, or as decorative pieces. You can also use them as wall tile in shower and backsplash applications.
(Note: In most instances our photo tiles are resilient, but they are vulnerable to scratches from sharp objects and fading from direct sunlight or continuous high temps. Use an unsanded grout for traditional interior applications and avoid permanent outdoor installations.)
Contact us with additional questions.
Cocktail Table Specs
Our cocktail tables are are available in two sizes: coffee table or end-table height. They stand approximately 17-inches or 27-inches tall with an 8-inch square base and a 12-inch square top. The tile inlay is sized approximately 6.25 x 6.25 x .25 inches to fit our 6×6-inch tiles.
Due to the handcrafted nature of our tables, dimensions may vary slightly from one table to the next.
We are happy to consider special size requests. Contact us with inquiries.
How Our Cocktail Tables Are Made
Unless otherwise noted, our tables are handcrafted with locally sourced hardwoods. We primarily use poplar or maple for painted components and other hardwood varieties for natural and stained components.
We apply quality furniture paint or stain and three coats of Minwax® clear satin Polycrylic™ by hand for a durable finish.
How our cocktail tables can be used
Our cocktail tables are small, handy and stylish. They can be used as drink tables, plant stands and side tables–or simply as a unique way to display art. Their size makes it easy to move them from one room to another as needed.
Our cocktail tables are intended for interior use. However, outdoor tables are available by special order.
Contact us for more information.
How to submit a custom order
We welcome custom photo tile and cocktail table orders. Contact us to discuss your needs.
The dye-sublimation imprinting process can be used to infuse an image into any material that is coated with or made of polyester. In addition to ceramic tile, we can imprint art on specially treated glass, wood, slate, metal, and fabric.
We are happy to work with fellow artists and businesses. Please contact us to discuss wholesale pricing.